Effective Date
This Privacy Policy was last updated on August 29, 2025.
Introduction
This Privacy Policy applies to the Order Flow desktop application and your use of its subscription services. It describes our data collection and handling practices related to your account and subscription. By using the Order Flow application, you agree to the terms outlined in this policy.
1. Information We Collect
To provide and manage your subscription, we collect the following data when you register and purchase a plan:
- Email Address: Your email is collected for account creation, login, password resets, and sending essential service-related notifications and receipts.
- Subscription Data: We collect and store data related to your subscription, including the type of plan you purchased (e.g., Personal, Business), the start and end dates of your subscription, and the number of devices allowed under your plan.
We do not collect any information related to your restaurant’s operations, such as customer data, order history, or financial transactions. All of your operational data remains stored locally on your own machine and is not accessed by us.
2. How We Use Your Data
We use the data we collect solely for business purposes to:
- Provide our service: This includes verifying your subscription status and allowing you to access the application.
- Improve our offerings: We analyse aggregate data about which subscription types are most popular to better tailor our future plans.
- Manage your account: We use your email to communicate with you about your subscription and provide support.
3. Data Retention
We retain your email address and subscription data for as long as your account is active. We may also keep this information for an extended period to prove that a subscription was paid for, its expiration, and other administrative or legal requirements.
4. Policy Changes
This Privacy Policy may be updated periodically to reflect changes in our services or for legal reasons. The “Effective Date” at the top indicates the latest revision. By continuing to use the Order Flow application, you agree to be bound by the most recent version of this policy. You are responsible for reviewing this policy from time to time to stay informed about how we are protecting the information we collect.